We would like to bring to your attention a possible issue on ProView.
Users are reporting access issues, with some ProView titles disappearing from view on their bookshelf. Titles affected include UK, NZ and Australian releases.
This issue is being investigated as a matter of urgency and we will update users as soon as we have a scheduled fix for it.
We apologise for any inconvenience caused by this problem. We are putting all our effort into resolving this issue in a timely manner.
If you have any questions or concerns relating to this or any other issue please do not hesitate to contact our Help Desk on 1800 020 548 or via email at firstname.lastname@example.org.