A message has started to appear today saying that one or more eBooks are going to be removed from a ProView library in 7 days’ time.
This message is system-generated and does not require any action by users. Thomson Reuters is investigating why this special “fail safe” mechanism has been triggered in respect of a subset of eBooks and eSubs.
In some cases the eBooks or eSubs may actually disappear from view.
We are working urgently to get a solution and we apologise for any inconvenience caused.
If you have any queries, please call our customer support team on 1800 020 548.