The identified solution has been tested and implemented to remove the system-generated “pending title removal” flag which notified users that some titles were to be removed in 7 days’ time. The message will disappear shortly from the remaining titles affected.
The issue occurred with an essential one off change to titles. For the future, we are working to improve the “fail safe” alert mechanism protecting titles and user access.
We appreciate the importance of continuity of reliable service, and we thank you for your patience in the last hours.