Alerting

The Thomson Reuters Insider is one of a number of ways we alert our customers to important information about their Thomson Reuters services. We encourage you to seek out the latest information from this site.

We also provide a number of versatile, multi format communication options to support the various ways our users stay on top of critical information.

Thomson Reuters Insider – Monthly Newsletter

This is a monthly email newsletter that includes all Legal Research related posts from the previous month. Articles include but are not limited to tips, content update information, feature spotlights and technical issues.

How do I subscribe?

You can subscribe to the Monthly Newsletters by providing your details and selecting a newsletter edition in the newsletter sign up form on the right of this page.

Thomson Reuters Insider – Daily Email Alerts & RSS Feeds

If you would prefer a more frequent and targeted alert you can select from the category feeds below. These alerts include posts related to the category chosen. Articles include but are not limited to tips, content update information, feature spotlights and technical issues.

How do I subscribe?

Click on the Email link below to set up daily email alerts (Delivered between 9am-11am AEST) or the applicable RSS link to set up an RSS feed.

Technical Issues & Fault Notifications

These are alerts covering Outages, Known Technical Issues and Faults on Westlaw AU, Thomson Reuters Westlaw, Westlaw UK, Westlaw China, Westlaw Asia and ProView.

How do I subscribe?

Click on the Email link below to set up daily email alerts (Delivered between 7am-9am AEST) or the applicable RSS link to set up an RSS feed.

  • Technical Issues, Notifications or Faults (Email) (RSS)

Westlaw User Communications

These are direct email communications sent to Westlaw AU or Thomson Reuters Westlaw users relating to Technical Issues impacting all users, migration activity, feature spotlights, planned maintenance and other critical information impacting all users.

How do I subscribe?

Westlaw AU Users click here and enter your Name and Email to subscribe.

Thomson Reuters Westlaw Users click here and enter your Name and Email to subscribe.

Tom Heaton is the ANZ Online Lead for Thomson Reuters. He has over 15 years experience in the Information Technology and Web world. His focus is on Web Usability and everything online.