Tom Heaton is the ANZ Online Lead for Thomson Reuters. He has over 15 years experience in the Information Technology and Web world. His focus is on Web Usability and everything online.
We are committed to the continued enhancement of our online services, including OnePass. We have worked closely with customers to identify pain points and usability issues with OnePass. We have listened and made significant improvements to the OnePass user experience. We are happy to advise these changes will go live on Sunday the 25th of ...more
We are pleased to confirm with you details of the upcoming Westlaw release scheduled for the 21st of June at 10pm (AEST). Release Notes We encourage you to review the release notes below and update any internal material you may have ahead of the release. Release Notes We hope you enjoy your enhanced Westlaw experience. We ...more
Please be aware Thomson Reuters Westlaw alerts will be enhanced to include Lead Paragraph for NewsRoom content. All alerts with More or Most detail level selected on the alert delivery settings will have the lead Paragraph added automatically from the 22nd of April. This capability is already in place for Westlaw AU alerts. For more information on ...more
Westlaw AU will be taken offline for scheduled maintenance on Saturday the 8th of April between 3pm and 11pm AEST. We apologise for the inconvenience caused by this outage. If you or your colleagues experience any issues outside this window please contact Technical Care via phone on 1800 020 548 or email email@example.com. The Westlaw AU Team
Please be aware some users are experiencing issues accessing Westlaw AU at present. You may receive an error stating: “An error has occurred. You may be accessing from outside your organisations IP Range. If you are not IP Fixed please contact Technical Support on 1800 020 548 for assistance.” The issue is not effecting all ...more