Tom Heaton is the ANZ Online Lead for Thomson Reuters. He has over 15 years experience in the Information Technology and Web world. His focus is on Web Usability and everything online.
Please be aware some users are experiencing issues accessing Westlaw AU at present. You may receive an error stating: “An error has occurred. You may be accessing from outside your organisations IP Range. If you are not IP Fixed please contact Technical Support on 1800 020 548 for assistance.” The issue is not effecting all ...more
The TR Insider Team would like to wish everyone a great Christmas Break and a Happy New Year. We look forward to bringing you more information about your Thomson Reuters services in 2017.
We are pleased to confirm with you details of the items released to Westlaw AU on the 14th of December at 10pm (AEDT). Release Notes This is minor release including a number of bug fixes and a product name changes. Click release notes below for more detail on these. Release Notes We hope you enjoy your ...more
Updated as at 14/12/16 Please be aware we are currently working to resolve a number of Post Release issues. A small number of users have experienced the following issues. Post Release Issues: FirstPoint Home Page link showing for some users who do not subscribe to this services. Workaround: None Status: Resolved Some users are experiencing PDF and other icons ...more
Please be aware some users have experienced issues with alerts not delivering today for the following news sources: The Australian Australian Financial Review Canberra Times Advertiser Westlaw AU alerts are not impacted by these issues. We are investigating the cause of theses issues and will resolve them as soon as possible. We apologise for the ...more